© 2018 UCIMU, AFOL, Milano, Italy | Nachwuchsstiftung Maschinenbau gGmbH, Bielefeld, Germany
 | |
 | How to use this learning unit |
|
 | |
 | |
Business application and advantages |
 | Understanding the customers needs |
|
Examples for Additive Manufacturing sector |
This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Click all 5 green buttons!
A lot of manufacturers always thought about the product and having the best product. Now, in addition to having the best product, you also need to find the best way to engage with your end user. For some companies, the end user was never a part of the formula.
Now the customer is really at the center and what the consumers want is really paramount. That is probably the most interesting shift that is taking place.
The real change underway is that the E-Commerce industries are converging — and creating more of a focus on what customers want versus which channels they will use to get it.
E-Commerce has completely changed the way in which consumers interact with products and vice versa.