© 2018 UCIMU, AFOL, Milano, Italy | Nachwuchsstiftung Maschinenbau gGmbH, Bielefeld, Germany
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 | How to use this learning unit |
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The problem solving process |
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 | Simplex, Appreciative inquiry, SSM |
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Definition of the problem |
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 | Appreciation (situational) - Understanding the full implications of a fact |
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 | Root Cause Analysis - Tracing a problem to its origins |
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 | Cause and effect analysis (Ishikawa Diagrams) |
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 | Change the perspective (0) |
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Evaluating and selecting alternatives |
The implementation of possible solutions |
Lateral thinking - analytic approach |
 | The Analytic Hierarchy Process |
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Lateral thinking – holistic / systemic approach |
This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Navigate by clicking the arrows at the bottom, or through the table of contents located on the left. Using the table of contents allows you to choose the topic you want to view and go directly to the corresponding page.
Visited chapters are highlighted in blue in the table of contents as well as marked in the learning objective page.
If you have visited every page in all chapters you can access the test-section.
In general all green buttons on the current page are clickable. Information about what to do on the page is displayed below the table of contents. On some pages you have to click all green buttons in order to continue.
To complete the test successfully you need to complete correctly at least 80% of the exercises. The evaluation appears at the end of the test.
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Dear learner,
Welcome to this learning unit! In the following page you will get some information about how this course is working and how to use it.
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