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© 2018 UCIMU, AFOL, Milano, Italy | Nachwuchsstiftung Maschinenbau gGmbH, Bielefeld, Germany
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 | How to use this learning unit |
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The problem solving process |
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 | Simplex, Appreciative inquiry, SSM |
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Definition of the problem |
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 | Appreciation (situational) - Understanding the full implications of a fact |
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 | Root Cause Analysis - Tracing a problem to its origins |
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 | Cause and effect analysis (Ishikawa Diagrams) |
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 | Change the perspective (0) |
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Evaluating and selecting alternatives |
The implementation of possible solutions |
Lateral thinking - analytic approach |
 | The Analytic Hierarchy Process |
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Lateral thinking – holistic / systemic approach |
Analytical Hierarchy Matrix: List alternatives in columns and rows as depicted in the matrix. Starting with Alternative A, go across columns in the matrix and rate each alternative against all the others.
Consider all criteria: while a suitable solution may solve the problem, it may not work if resources aren’t available, if people won’t accept it, or if it causes new problems.
After listing possible alternatives, evaluate them without prejudice. Then select the best alternative:
Don’t consider any alternative as "perfect solution." Consider your intuition, or inner feelings in deciding on a course of action. Return to your trusted outsider: Is there something you missed? Consider compromise when you have a full grasp of the problem, and your alternatives. Competing solutions may yield a hybrid solution.
Click the two green buttons!
Source: http://paso.evolist.co/analytical-problem-solving-examples/