This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
© 2018 UCIMU, AFOL, Milano, Italy | Nachwuchsstiftung Maschinenbau gGmbH, Bielefeld, Germany
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 | How to use this learning unit |
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The problem solving process |
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 | Simplex, Appreciative inquiry, SSM |
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Definition of the problem |
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 | Appreciation (situational) - Understanding the full implications of a fact |
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 | Root Cause Analysis - Tracing a problem to its origins |
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 | Cause and effect analysis (Ishikawa Diagrams) |
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 | Change the perspective (0) |
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Evaluating and selecting alternatives |
The implementation of possible solutions |
Lateral thinking - analytic approach |
 | The Analytic Hierarchy Process |
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Lateral thinking – holistic / systemic approach |
Communications strategy for notifying stakeholders.
Resource identification/allocation.
Timeline for implementation.
Develop a plan for implementation
The key to a good problem definition is ensuring that you deal with the real problem – not its symptoms.
Step-by-step process or actons for solving the problem.