This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
© 2018 UCIMU, AFOL, Milano, Italy | Nachwuchsstiftung Maschinenbau gGmbH, Bielefeld, Germany
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 | How to use this learning unit |
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 | The communication process |
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Effective written communication |
 | Four pillars for written communication |
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 | Use of a proper structure |
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Effective verbal communicaton |
 | Important factor of verbal communication |
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 | Process of effective verbal communication |
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Effective non-verbal communications |
 | "It's impossible not to communicate" |
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 | Important factor of verbal communication |
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 | Different types of non-verbal communication |
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Effective phone / skype communication |
 | Elements of phone communicaton |
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 | 11 tips for effective communication through Skype |
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 | 6 rules of effective public speaking |
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Digital skills for communicaton |
 | The most important digital skills |
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Client-orientated communication |
 | Create a customer-oriented culture |
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We need to consider the entire processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended.
Effective verbal or spoken communication is dependent on a number of factors and cannot be fully isolated from other important interpersonal skills such as non-verbal communication, listening skills and clarification.
Clarity of speech, remaining calm and focused, being polite and following some basic rules of etiquette will all aid the process of verbal communication.
Verbal Communication has different applications due to the contest. In workplace we can consider some main guidelines about the use of the voice and the collection of feedback.
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